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1 Introduction

1111brtWelcome to the privacy policy. Every day we work to earn the trust of millions of members across Bangladesh. Protecting your personal data is one of our highest priorities.

This privacy policy will tell you — 1111brt This policy covers what information is collected while you use the platform, why it is collected, how it is used, and how your data is kept secure. 1111brtapplies to the website, mobile app, and all services offered by.

By using the platform, you are considered to have agreed to this Privacy Policy. Please read it carefully in full before registering.

2 What Data We Collect

1111brt Only the information strictly necessary is collected. Gathering unnecessary or excessive data goes against our policy. The types of data collected and the reasons for collection are outlined below:

Voluntarily Provided Information

We store the information you provide during registration, KYC verification, or when contacting our support team. Sharing this information is entirely your choice, though some services may not be available if certain details are not provided.

Automatically Collected Information

You 1111brtWhen you log in to or browse, certain information is collected automatically — including your IP address, device type, operating system, browser version, and session duration logs. This information is used to maintain security and prevent unauthorized access to your account.

3 How Your Data Is Used

1111brt Your data is used only for specific, transparent purposes. No information is used for any other purpose without your consent.

4 Data Sharing Policy

1111brt never sells your personal data. However, certain information may be shared with selected parties in the following limited circumstances:

• Payment Processors: Bkash, Nagad, Rocket & card payment gateways — used solely to process transactions.
• Identity Verification Services: Trusted third-party providers are used to complete the KYC process.
• Law enforcement: Applies in cases of court orders or legal requirements.
• Licensing Authority: For regulatory audits or investigations when required.
• Technology Partners: Service providers required to operate the platform (e.g., hosting, cybersecurity).

5 Cookies & Tracking Technologies

1111brt Cookies and similar tracking technologies are used to enhance your browsing experience. Cookies are small files stored in your browser that help the platform remember your preferences and session information.

Cookie Type

• Essential cookies: For login sessions and security — the platform cannot function without these.
• Preference Cookies: To remember your language, theme, and other preferences.
• Analytics Cookies: To understand how users interact with the platform — all data is anonymised.
• Security Cookies: To detect fraud and unauthorized access.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features.

6 Data Protection Measures

1111brtuses industry-leading technology to keep your data secure. Our security infrastructure is regularly audited by a dedicated team of experts.

7 Data Retention Period

1111brt Your data is not retained indefinitely. A specific retention period is defined for each type of data:

• Active account data — retained for as long as the account remains active.
• Financial transaction records — minimum 5 years, as required by law.
• KYC documents — 5 years after account closure.
• Gaming logs — up to 3 years.
• Support conversations — 2 years.
• Cookie and session data — until the session ends or a maximum of 1 year.

Once the designated retention period ends, data is securely deleted or fully anonymized.

8 Your Rights

1111brtAs a user, you have several important rights over your own data:

• Right to Access: To find out what data we hold about you, please contact our support team.
• Right to Correction: You may request corrections to any inaccurate or outdated information.
• Right to Deletion: You may request deletion of your data after account closure, provided there are no outstanding legal obligations.
• Right to Restrict Processing: You may request that data processing be restricted under certain circumstances.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.
• Marketing Opt-Out: If you no longer wish to receive promotional emails or messages, contact support at any time to opt out.

To exercise any of these rights, please contact our support team. We aim to respond within 15 business days.

9 Protection of Minors' Data

1111brt Registration is strictly prohibited for anyone under 18. We do not knowingly collect data from minors. Age is verified at registration, and additional identity checks are in place where there is any doubt.

If any data belonging to a minor is collected by mistake, it will be deleted immediately and the associated account will be closed.

10 Policy Updates

1111brt This Privacy Policy may be updated as needed. For significant changes, we will notify you in advance using the following methods:

• Displaying notifications on the platform homepage
• Sending notifications to your registered email
• The "Last Updated" date on this page will change

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. If you do not agree with the new policy, you have the option to close your account.

11 Contact

If you have any questions, complaints, or requests regarding our Privacy Policy, our dedicated support team is ready to help. Support is available in Bengali.